On 13 May 2024, Cooper Investors (CI) will be transitioning the provision of registry services.
After conducting a thorough market assessment, CI has partnered with Automic Group (Automic) to provide new and improved registry services to CI clients. As a result of this change, investors will have access to a new Investor Portal, providing a simple and secure way for you to manage your investments.
What is changing?
From 13 May 2024 you will be directed to a new investor portal from the Cooper Investors “Registry Login” on the website.
Your investor number and the investor portal login are also changing. You will be provided with a new investor number (otherwise known as a Securityholder Reference Number or SRN) by email from Automic on 13 May 2024, along with instructions on how to access the new system.
Why is the system changing?
CI is always looking for ways to improve how we service our investors. The new Automic registry system and portal provide greater functionality and simplicity for investors to access and change information regarding your investments.
Specifically, the new Investor Portal allows you to view your portfolio of CI investments, make new applications, and view reports and statements. You will also be able to make updates to your investment details including distribution elections, payment instructions and communication preferences.
What do you need to do?
You do not need to do anything today. Automic will be in touch shortly to provide more information on your new investor number and how to log in to the new Investor Portal. This welcome email will be sent from [email protected] on 13 May 2024.
Where can I find more information about the change?
We understand investors may have questions regarding the change. To assist we have worked with Automic to pull together a list of frequently asked questions, which you can find on our website (link to news).
In the meantime, if you have any questions, please feel free to get in touch directly with our client relations team at [email protected], by phone on (61) 9660 2652.
We trust you’ll enjoy using the new system.
